Hello Ian,
I am afraid that you can get more information about what is going wrong only if you can get the iPhone logs. If you have an xCode installation on a Mac machine, you can get them through the xCode console as discussed here.
Since the liveSycn feature triggers a web request to our servers to get the latest data, you can also run Fiddler and examine the liveSync requests. The server response might give you a clue as to what is going wrong. This article describes how to capture traffics from an iOS device.
Alternatively, you can create a ticket and attach your project in it so we can test the livesync behavior on our side. If we manage to replicate the issues, we will be able to investigate them further and suggest a solution.
Regards,
Tina Stancheva
Telerik
I am afraid that you can get more information about what is going wrong only if you can get the iPhone logs. If you have an xCode installation on a Mac machine, you can get them through the xCode console as discussed here.
Since the liveSycn feature triggers a web request to our servers to get the latest data, you can also run Fiddler and examine the liveSync requests. The server response might give you a clue as to what is going wrong. This article describes how to capture traffics from an iOS device.
Alternatively, you can create a ticket and attach your project in it so we can test the livesync behavior on our side. If we manage to replicate the issues, we will be able to investigate them further and suggest a solution.
Regards,
Tina Stancheva
Telerik
Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.